Setinone is a dynamic and innovative marketplace designed to simplify and streamline the process of furnishing your apartment. We are a one-stop destination, offering a comprehensive range of furniture, fixtures, and equipment to meet every customer's unique needs and style preferences.
SetinOne delivers across the United Arab Emirates, including Dubai, Abu Dhabi, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah and Fujairah. For questions about delivery to your address, contact customerservice@setinone.ae.
SetinOne’s standard delivery timeframe is 7–10 business days from the date you place your order. Selected products qualify for 48-hour delivery, depending on stock availability and your delivery location.
SetinOne sends a delivery notification from customerservice@setinone.ae when your order is ready for dispatch. The delivery team then contacts you to schedule a convenient delivery time.
Yes. SetinOne sends tracking information after your order leaves for delivery. If you need help tracking your purchase, email customerservice@setinone.ae and include your order number.
SetinOne’s delivery team will contact you to discuss rescheduling or the available delivery arrangements. Doorstep delivery may be possible for items that do not require a signature. Contact the delivery team to confirm the arrangement for your order.
SetinOne accepts credit cards, debit cards, Apple Pay, Tabby and Tamara for online purchases at setinone.ae. Tabby and Tamara offer flexible payment options, allowing eligible customers to split purchases into instalments. Select your preferred payment method at checkout to review the available plans and applicable terms.
Yes, SetinOne uses secure payment gateways to process online transactions and help protect your payment information.
Tabby is a "buy now, pay later" service that allows you to split your purchase into interest-free installments.
Yes. You can cancel your SetinOne order within 1 day of placing it. Contact customer service within this timeframe to request cancellation and include your order number.
To request cancellation, email customerservice@setinone.ae or call +971 50 994 8983 within 1 day of placing your order. Provide your order number so the customer service team can identify your purchase.
SetinOne processes refunds for cancelled orders within 14 business days. For an update on your cancellation refund, email customerservice@setinone.ae and include your order number.
The return policy is following our vendors and brands policy
All items are eligible for return, except for custom-made or assembled furniture, and items damaged due to misuse.
Please contact our customer service team via email at Customerservice@setinone.ae or phone at +97150 994 8983 initiate a return.
Return shipping costs may apply depending on the reason for the return. Please contact our customer service team for more information
Refunds for returned items will be processed within 14 business days after we receive and inspect the returned items.
Yes we provide a complete assembly solutions may require an additional charges
We strive to provide accurate product images. However, slight variations in color and texture may occur due to screen settings and manufacturing processes
The materials used for each product are listed in the product description.
You can contact our customer service team via: email : customerservice@setinone.ae or Phone: +97150 994 8983
10am to 8pm Monday to Friday.
Currently, Setinone.ae operates exclusively online.
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