Setinone is a dynamic and innovative marketplace designed to simplify and streamline the process of furnishing your apartment. We are a one-stop destination, offering a comprehensive range of furniture, fixtures, and equipment to meet every customer's unique needs and style preferences.
We currently deliver throughout UAE.
Our standard delivery time is between 7-10 business days from the date of your order.
You will receive a notification from customerservice@setinone.ae with delivery details once your order is ready for dispatch. Our delivery team will also contact you to schedule a convenient delivery time.
Yes, you will receive tracking information once your order has been dispatched.
We can contact the customer and we can reschedule the delivery or we can leave it at the door if the ordered items dosnt require a signatory
We accept online payments via credit/debit card, Apple Pay, and Tabby (buy now, pay later).
Yes, we use secure payment gateways to ensure your payment information is protected.
Tabby is a "buy now, pay later" service that allows you to split your purchase into interest-free installments.
Yes, you can cancel your order within 1 day of placing it.
Please contact our customer service team via email at customerservice@setinone.ae or phone at +97150 994 8983 , to request a cancellation.
Refunds for cancelled orders will be processed within 14 business days.
The return policy is following our vendors and brands policy
All items are eligible for return, except for custom-made or assembled furniture, and items damaged due to misuse.
Please contact our customer service team via email at Customerservice@setinone.ae or phone at +97150 994 8983 initiate a return.
Return shipping costs may apply depending on the reason for the return. Please contact our customer service team for more information
Refunds for returned items will be processed within 14 business days after we receive and inspect the returned items.
Yes we provide a complete assembly solutions may require an additional charges
We strive to provide accurate product images. However, slight variations in color and texture may occur due to screen settings and manufacturing processes
The materials used for each product are listed in the product description.
You can contact our customer service team via: email : customerservice@setinone.ae or Phone: +97150 994 8983
10am to 8pm Monday to Friday.
Currently, Setinone.ae operates exclusively online.
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